Privacy Policy

Effective Date: December 26, 2025

Our Commitment to Privacy

At Wazirz, we are committed to protecting the privacy of our users on our FASTag recharge platform located at Wazirz FASTag Portal ("our Website"). Your privacy is essential to us, and we are dedicated to keeping your personal and transaction information secure. We encourage you to read this privacy statement to understand what types of information we collect and how we use this information.

What Information We Collect

Personal Information

To provide you with FASTag recharge services, we collect the following information:

  • Vehicle registration number
  • FASTag bank/operator selection
  • Payment information (processed securely through our payment gateway)
  • Email address (optional, for receipts)
  • Mobile number (optional, for transaction notifications)

Transaction Information

We collect information related to your FASTag recharge transactions including:

  • Recharge amount
  • Transaction date and time
  • Payment method used
  • Transaction status and order ID
  • Bank response and confirmation details

Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website or source

How We Use Your Information

We use the collected information for the following purposes:

  • Process Transactions: To process your FASTag recharge requests and communicate transaction status
  • Customer Support: To respond to your queries and provide customer assistance
  • Security: To detect and prevent fraudulent transactions and ensure platform security
  • Service Improvement: To analyze usage patterns and improve our services
  • Legal Compliance: To comply with applicable laws, regulations, and payment industry standards

Data Security

We implement industry-standard security measures to protect your personal information:

  • All payment information is processed through secure, PCI-DSS compliant payment gateways
  • We use SSL/TLS encryption for data transmission
  • Access to personal information is restricted to authorized personnel only
  • We do not store complete credit card or debit card information on our servers
  • Regular security audits and updates to maintain data protection

Information Sharing

We share your information only in the following circumstances:

  • With FASTag Banks: We share necessary information with your selected FASTag issuing bank to process recharges
  • With Payment Processors: To securely process your payments
  • Legal Requirements: When required by law or to respond to legal processes
  • Service Providers: With trusted third-party service providers who assist in operating our platform

We never sell your personal information to third parties for marketing purposes.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and analyze website traffic. You can control cookie settings through your browser, but disabling cookies may affect website functionality.

Data Retention

We retain your transaction information for the period required by law and for operational purposes. Personal information is deleted or anonymized when no longer necessary, unless retention is required for legal or regulatory compliance.

Your Rights

You have the following rights regarding your personal information:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information (subject to legal requirements)
  • Right to withdraw consent for data processing
  • Right to lodge a complaint with relevant authorities

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes by posting a notice on our website. Continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Wazirz Support Team

Email: support@wazirz.com